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You have to treat someone for shock at the scene of an incident. You should

A reassure them constantly
Explaination
Stay with the casualty and talk to them quietly and firmly to calm and reassure them. Avoid moving them unnecessarily in case they are injured. Keep them warm, but don’t give them anything to eat or drink.
B walk them around to calm them down
C give them something cold to drink
D cool them down as soon as possible