You’ve broken down on a motorway. When you use the emergency telephone you will be asked for _________.

Related Information

When you use the emergency telephone to report that you’ve broken down on a motorway, it is important to provide as much information about your vehicle as possible. The operator will ask for details such as the make, model and colour of your car or van so they can identify it quickly. It is also helpful if you know where exactly on the motorway you have stopped – this could be a landmark like an exit number or bridge – so they can locate your vehicle more easily.


In addition, it would be useful for them to know what kind of problem has caused your breakdown; whether there are any warning signs lit up in the dashboard display; and which direction (northbound/southbound) and lane (inside/middle/outside) that you are facing when stationary at roadside. If available, having registration plate numbers handy may help too! All these details will give operators a better understanding of what assistance needs to be sent out in order for them resolve the issue safely and efficiently while minimizing disruption on road networks during peak hours.


It is essential that drivers remain with their vehicles until help arrives - even if this means waiting inside their cars - since leaving unattended vehicles creates additional hazards due to its potential obstruction along busy roadsides, which may lead to traffic accidents involving other motorists who do not expect such obstructions ahead suddenly appearing before them! When speaking with operators over phone lines, remember stay calm throughout conversations by providing accurate information regarding location & condition of vehicular breakdowns so that rescue teams can arrive promptly without further delays.