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You're the first to arrive at the scene of a crash. What should you do?

A Call the emergency services promptly

At a crash scene you can help in practical ways, even if you aren’t trained in first aid. Call the emergency services and make sure you don't put yourself or anyone else in danger. The safest way to warn other traffic is by switching on your hazard warning lights.

Related Information

If you are involved in an incident or collision or stop to give assistance:

- if possible, stop in a place of relative safety

- use your hazard warning lights to warn other traffic

- put on high-visibility clothing if you have it

-ask drivers to switch off their engines

- ask drivers and passengers to stop smoking

- contact the emergency services on 999 and provide full details of the incident location and any casualties. Use an emergency telephone, a mobile telephone, or press the SOS button if your vehicle has one

- move uninjured people away from the vehicles to a place of relative safety

- DO NOT move injured people from their vehicles unless they are in immediate danger

- DO NOT remove a motorcyclist’s helmet unless it is essential and you are trained to do so

- be prepared to give first aid

- stay at the scene until the emergency services arrive

- be prepared to exchange details


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