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Question:

You should not normally travel on the hard shoulder of a motorway. When can you use it?

A When signs direct you to
explanation

Normally you should only use the hard shoulder for emergencies and breakdowns, and at roadworks when signs direct you to do so. Active Traffic Management (ATM) areas are being introduced to ease traffic congestion. In these areas the hard shoulder may be used as a running lane when speed limit signs are shown directly above.